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Conflict Resolution and Training The Conflict Resolution and Training (CRT) at St. Stephen's Community House has been providing individuals with alternative dispute resolution (ADR) services and training since 1985. We operate a community mediation program in Toronto, offer professional training in mediation and conflict management, and provide organizations and businesses with affordable mediation, facilitation and consulting services. We offer the following services: Conflict is a fact of life, especially in complex, crowded urban environments. We cannot hope to eliminate conflict from our lives, nor would we want the different opinions, values and lifestyles that often lead to conflict to disappear. However, poorly managed conflicts, or conflicts left unresolved, can undermine our enjoyment of our home and neighbourhood, interfere with work and business, or escalate into violence that threatens our safety and security.
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